Discount Steel
Discount Steel 1-800-522-5950
© 2014 Discount Steel. All Rights Reserved.

Home  » Company Info » FAQs
FAQs
How is my order processed?

Every item can be ordered either cut-to-size or full size. Cut-to-size items will be either saw cut (bar, pipe, tube, structurals), sheared (sheet and plate), plasma/flame cut (thick plates), or cut on our precision aluminum plate saw (aluminum plates). Using these methods ensures that the edges on your material will be clean, to the correct measurement, and within your specified tolerances. 


What is the minimum purchase requirement?

At Discount Steel, there is no minimum order, AND we can cut anything to whatever size you need! Since any item can be cut to your specified size, there is no need to buy extra material, saving you money on both material and shipping costs.


Is there any limit as to how much I can purchase?

There is no such thing at DiscountSteel.com!  We carry everything in full sizes and we are the only online metal store that will sell anything from a single piece cut to size, all the way up to a full truck load.  We’ve delivered truckloads all over the country!


If I live in the Twin Cities or Dallas/Fort Worth Metro Area, can I pick up my material?

 

You bet!  Both our Minneapolis and Fort Worth locations are walk-in facilities open to the public!  When you are in the checkout process of your order purchase, simply specify that this will be a “will-call” order.  If your order is placed before 9:00AM (CT) and is an in-stock item, we make every effort to have your order done by 3:00PM (CT).  We will call or email you once your order is ready for pick-up.


How secure is my credit card information?

We use industry standard 128 bit Secure Socket Layer (SSL) encryption technology to make sure your personal information is kept safe. Click Here to review our web site Privacy and Security Policy.


What does shipping and handling include?

 

Shipping and handling includes the packaging of materials, labor involved in the handling of the material, and actual shipping costs. 

 

I need a large quantity of material. How do I request a quote?

There are two ways to do this.  You can add all of the items that you wish to receive a quote on to your cart, just as if you were going to purchase them.  Continue to checkout, and select the “Email as quote” option.  You can also fill out a RFQ here:  RFQ request 


The item I need is not on your Website. Can you special order it?

YES! Only a portion of our products are listed online, and we are constantly buying new products everyday. Call one of our sales reps at 1.800.522.5950.